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FREQUENTLY
ASKED QUESTIONS |
-
Q
- How soon can I expect a written Estimate?
-
A
- Within one week. However, we can give you a
verbal quote before hand.
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-
Q
- How soon can you start our work?
-
A
- There is no exact answer for this question
as the work load is unpredictable from week to
week. Normally we can start within several
weeks upon acceptance of our proposal.
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Q
- Do I have to move furniture?
-
A
- No, we move any large pieces of furniture.
However, we do require our customers to move
any type of glassware, family heirlooms, fine
china, knick knacks, or any item that may
require some personal attention. (You are
welcome to move your own furniture if you so
desire.)
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-
Q
- Do I have to remove and reinstall my
window treatments?
-
A
- No, if you request us to remove the curtains
draperies etc, we will do so. Please bring
this to our attention before we arrive to do
the work.
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-
Q
- Are furniture and flooring covered when
painting?
-
A
- Yes, furniture and floors are protected with
clean drop cloths and plastic.
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-
Q - Do
you offer a guarantee on your work and for how
long?
-
A - Yes,
we offer a guarantee on all work for "one
full year."
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-
Q
- If a customer has the need to call you
regarding their guaranteed work, how long can
they expect to wait until you schedule an
appointment?
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A
- Very rarely do we have to go back to
repair our work. If the need arises, we make
return visits on guaranteed work a priority.
You can expect us to return within one week.
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-
Q
- Do you supply paints, color charts and
paper?
-
A
- Yes, we supply paint and no, we do not
supply paper. You can provide your own paint
if you chose to do so. Let us know what you
prefer so we can give you some insight as to
what products work well for us.
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-
Q
- Which paints do you use on your jobs?
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A
- We use only quality products like Sherwin
Williams, Benjamin Moore, Duron, MA Bruder, or
Finnaren & Haley. We give the customer the
option to choose a vendor if they so desire.
However, if the client chooses a low grade
paint, we will not be able to guarantee our
work.
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-
Q
- Do you subcontract your work or hire your
own painters?
-
A
- No, we do not subcontract our work out. We
are a small company that is owner operated
"which means" the owner is hands on
at all jobs.
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-
Q
- Can we book a job in advance for a certain
day or week?
-
A
- We have a policy to finish our current job
obligations before we can start a new project.
With that said, it is hard for us to hold an
exact day or week due to; 1) weather condition
set backs, 2) the possibility of our current
jobs running into more time then we
anticipated. Most of our customers have
flexible schedules which works well with us.
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Q - Once
you start a job, do you stay on that job until
the job is complete?
-
A -
Yes, it is our policy to finish a project
before we move on to the next.
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-
Q
- Once you start a job, can you only work on
days that are convenient for us?
-
A
- As much as we like to say yes to this
question, once we start a project, we like to
have access to the work; Monday thru Friday
between the hours of 8:00 am and 5:00 pm until
completion. We ask our customers to make some
type of arrangements for us to keep the job in
progress if they can not be home. This is
beneficial to "you" and it also
helps us stay on schedule with are current job
obligations.
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-
Q
- If we higher your company for our interior
paining or wallpapering project, can you
finish one room before you start the next?
-
A
- We do the best we can to keep the
inconvenience to a minimum, however, it is
often best for us to work in several rooms
during the course of the day. The reason
being; while paint or spackle is drying in one
room, we go on to the next room to make the
most of our time. End result being, the over
all job will be completion in a more efficient
manner.
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-
Q
- Do you require a deposit on jobs?
-
A
- Yes, we require a small deposit of $50.00
upon acceptance of our proposal, then a second
deposit of 1/3 less $50.00 the day the work
begins, then 1/3 at mid point of the work and
the balance to be paid upon completion. (on
jobs under $1,000.00 we require 1/3 to start
and balance upon completion.)
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WALLPAPER
CALCULATOR
Enter
dimensions below to calculate the number of single rolls
needed for a room.
Room
Size = (2 x length of the room) + (2 x width of the room)
For
an example, if the room is 10-by-12 foot, the room size
will be, (10 x 2) + (12 x 2), or 44.
Keep
in mind that pattern repeats or other special
circumstances can throw off any estimate. In order
to calculate accurately, you need to determine the length
of the pattern repeat, if any.
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